Creating Memorable Customer Experiences

November 17, 2015

Customer-Service1

Positive customer service experiences are essential to sustaining relationships with those you do business with. Social media strategist Jay Baer spells out 3 formulas for creating exceptional experiences that will have your customers coming back to you again and sharing their experience with others. Discover how speed, authenticity and relevance can shatter expectations and set your company apart from the competition.

Bryan Race

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Inspiring people to fund life-changing ministries and projects is my business. Currently, I'm the Director of Development at Victory 91.5 in Atlanta, GA. I'm a highly motivated, dedicated and creative radio professional with over 34 years of experience in multiple formats. Expertise in all aspects of station management, programming and personality driven radio. I'm committed to building brand loyalty by forging vital, lasting relationships with listeners, donors and the community. I graduated with multiple honors from TFC in 1996 and have also has done Master's work at Southeastern Baptist Theological Seminary. My areas of expertise include: Donor Development, Public Relations, Audio and Video Production, Fundraising, Direct Marketing, Advertising, Social Media Strategies, Email Marketing, and Public Speaking.